Certified Partners
For Your Marketing, Web Development,
and Support Center

Gorgias works with Shopify, Magento and BigCommerce marketing agencies across the world. Contact one of our agency partners for your marketing & web development needs or to help you outsource customer support agents.

Become a Partner
Let us match you
Gorgias will do all the work to connect you with the best Service Partner.
Meet Elisha, your Service Partner matchmaker.
Elisha
Elite & Services Certified
Springboard

Springboard

Caring, empathetic, kind, and industry knowledged team members who feel in-house without the overhead! Canada and USA-based moms who bring incredible skills to the table, not just good email writing.
5.0 (72)
Elite & Services Certified
Omnie Integrated Services

Omnie Integrated Services

Omnie ensures top e-commerce brands are equipped to provide outstanding customer support around the clock for as low as $9.95/hour. Based in North America, the Omnie team offers support through voice, SMS, email, contact forms, live chat, social media, and messaging platforms. Additionally, Omnie specializes in constructing and maintaining advanced automation solutions for digital communication to help reduce support costs. Omnie is trusted by brand-conscious ecommerce businesses across 19 countries, including the US, Canada, and Europe, with a commitment to deliver exceptional customer service. Omnie builds and maintains all customer service technology to meet a business's unique requirements while maintaining ease of use and design. With the help of our skilled agents supporting customers, companies can redirect resources to focus on growth and new opportunities. Here's what our customers have to say: "...they swept in and saved the day. I wouldn't have expected onboarding a customer service agency to be the easiest part of a site migration, but it was... The client service to us was unmatched. They even helped us create new SOPs and reviewed all of our customer information pages. If you need a customer service agency, particularly one who works with Gorgias, I couldn't recommend them more..." • FRYE "Omnie has been a great addition to our team, their live chat feature has been really helpful and all the agents are super friendly to work with. The support from all staff members has been great and anything we need Omnie accommodates." • Koi Footwear "Working with Omnie has improved service levels through extremely fast response times on all channels during business hours. They also added live chat to support pre-purchase questions from customers and 24/7 automation resulting in 63% of customers finding assistance without the help of a live agent! The team is friendly, personable and efficient!" • Stonz
5.0 (40)
Elite & Services Certified
Aventus

Aventus

Innovative customer service experts, trusted by small & medium sized businesses. Aventus turns your customer service into a revenue generating engine. With domestic, nearshore, & offshore specialists eager to handle your most precious support channels. Voice, Live Chat, Email/Ticket, SMS, & Social Media. When you succeed, we succeed.
5.0 (20)
Elite & Services Certified
Ridgeline Agency

Ridgeline Agency

We are a consulting and service implementation agency that's dedicated to helping your company deepen its relationship with your customers. We're help desk superheroes and Gorgias is—without a doubt—our favorite help desk for fast-growing e-commerce businesses. Whether it's a help desk audit, assistance getting started, a custom integration, or training—we're here for you and your team! RidgelineRemote is our full-service solutions group, complementing our consulting work with customer service/support and sales team members.
5.0 (19)
Elite & Services Certified
TalentPop

TalentPop

TalentPop helps fast growing e-commerce businesses manage their customer service for them by pairing together businesses with dependable, trustworthy talent for as low as $6 an hour. As a Los Angeles based Customer Service Management Agency, our goal is to turn your customer service from a cost center to a profit generator. By working with TalentPop you get access to both your dedicated customer service agent as well as your Customer Success Manager that’s here to assist you with on-boarding your agent, re-developing your customer service process and also building out your automations and macros on Gorgias to provide your customers with the best level of customer service that we can.
5.0 (15)
Elite & Services Certified
Hire Horatio

Hire Horatio

We build pre-trained Gorgias customer support teams for some of the leading e-commerce companies to help them scale quickly and cost-effectively. From pre-launch to exit and beyond, we've got you (and your customers!) covered. Horatio is a leading provider of white-glove customer experience and omni-channel support services. At Horatio, we like to say “do what you do best, and hire Horatio to do the rest.” Horatio partners with high-growth and innovative companies to develop their customer support strategy and provides a dedicated handpicked team to execute. Horatio’s number one focus is on providing high-touch, brand-focused customer support.
5.0 (7)
Elite & Services Certified
Create CX

Create CX

Building flawless customer experience for modern brands We believe your customers deserve an exceptional brand experience. That’s why we built Create CX - an end-to-end customer experience firm that bridges the gap between digital and human experiences, unique to your customers. We connect world-class brands with the right technology. Services You know your business inside and out. We love learning about your business. At Create CX we’re here to lend a hand in building a strong operating foundation for your team to grow. Think of us as your platform swat team, adding immediate impact across the areas we know best. 1. Customer Experience 2. Software Partnerships & Advisory 3. Boutique Staffing Agency 4. eComm Startup Consultant 5. Ghost Chief of Staff 6. General Advisory
5.0 (3)
Elite & Services Certified
HelpFlow

HelpFlow

Do you need help running your customer service operation? While other agencies focus on providing cheap outsourced agents, we focus on making CS for growing brands seamless & scalable. How we can help: • We can manage your entire customer service operation, which includes agents, management, reporting, and system management so you can focus on scaling. • Or if you just need additional agents, we can provide trained and proven agents to work alongside your team. Since 2015, we've worked with over 100 brands on millions of customer service interactions. We have a robust process to learn the ins and outs of any business that has been constantly improved over 100s of onboardings. 1 client shared in the Shopify Plus facebook group: "I've been in ecomm for 10 years and hired a LOT of agencies. I have never had this easy of an onboarding and quality of service. Best decision ever to start working with them!" Contact us today to level up your customer service operation.
5.0 (1)
Elite & Services Certified
Code

Code

Code is good at code. And Shopify. Shopify is the world’s fastest-growing, SaaS-powered eCommerce platform, and we love riding its wave. Our Coders develop kick-ass webshops, apps and integrations for cool and ambitious brands like Rosefield, Boska, Osaka, Stoov and MUD Jeans. We engage in long-term partnerships that focus on people, quality & growth. We talk code but we are a group of 40+ social nerds who believe that social skills are essential when building and growing e-commerce platforms. We are approachable & professional. And we have fun! Code is keeping up the pace and is currently part of a select group of Shopify Plus Partners and Klaviyo Elite Partners in Europe. We not only help e-commerce brands to a high performing Shopify webshop, but also to an impressive Conversion Rate, Frequency rate and Average Order Value by integrating email marketing, loyalty, reviews, customer support and more e-commerce growth solutions. Drop us a line when you dream of a high-profile, smoothly running e-commerce platforms that sells and keeps your customers coming back.
5.0 (1)
Elite & Services Certified
Dtails

Dtails

Revenue is not everything. We believe in creating solutions that makes both customers and your colleagues happy. On our team we have rock star developers and veteran merchants with 15+ years ecommerce experience. We know about daily operations and use the knowledge in the creation of practical solutions. No theory - only experience.
(0)
Elite & Services Certified
Valeur Customer Service A/S

Valeur Customer Service A/S

Global, next level, customer support. All channels available with native speaking agents. Great customer service is about meeting customers where they are and when they are there, with exceptional service. At Valeur you get: – Service on all channels – phone, email, chat, and review sites – Response time measured in seconds – Extended opening hours – including evenings and weekends Your happy customers will come back and recommend you to others. We draw on 20 years of expertise. We know exactly what you need to do to satisfy your customers and outperform your competitors. Join our customer service “club” where you benefit from our experience and economies of scale. It gives you greater security and lower costs. We can handle everything for you with our experienced team, customer service platform, and advanced AI chatbot. We can also help you establish your own leading customer service function and support you during your peak periods. Join our “sharing economy.” Because we have many customers with different peak periods, we can run a large, efficient organization and handle high pressure. You get all the benefits yourself but share the costs with others. Are you active internationally? No problem! We speak the major European languages. We can also help you get started with our starter package: LocalizePro. We’ll go through your local presence point by point and ensure you have the right marketing texts, payment solutions, and shipping arrangements.
(0)
Elite Partner
wrrk

wrrk

Customer service teams for start-ups. wrrk.com provides dependable and empathetic, USA-based and Philippines-based, customer service by email, chat, phone, social, etc, that scales with your business.
5.0 (42)
Elite Partner
DataSauce

DataSauce

Meet DataSauce, a global full-service Performance Marketing Agency that does it all, based in Melbourne, Australia. Equipped with a wealth of omnichannel knowledge backed by results and endorsed by some of the largest global brands, the DataSauce team has your back no matter which area of digital marketing you need help with 🤝 Committed to pushing boundaries together (that is, internally and across all our partnerships), our services include: • Paid Socials - Facebook, Instagram, TikTok, Pinterest, YouTube, LinkedIn... Anything that keeps your customers scrolling and shopping 🛍 • Paid Search - Google Ads, or Bing too if you're feeling experimental 😉 • Email Marketing | CRM - SMS, Email Campaigns, Automations & Flows... The list goes on. • Content Creation - Videos, Statics (e.g. Social Ads), Webpage Designs, EDMs, Organic Social Media, TikToks, UGC, Photography, AdRoll Banners. Our in-house creative team is gold tier 💯 If you can dream it, they can design it 💭 • Data Science | Analytics - Reporting made easy 📈 We've got expert analysts to collect, clean and consolidate all your datasets into live, bespoke dashboards. • CRO, CX Marketing | SEO, 3PL Solutions - Audits, Landing Page & Search Engine Optimisations, CDXP Tech, Customer Service Integrations, Logistics Management. ✅ As partners of some of the eComm world's leading players (incl. Klaviyo Platinum Master, Google Premier Partner, Meta Business Partner, TikTok Marketing Partner, Gorgias Elite Partner), we extend the benefits, intel, and prioritised service to all our clients 🌏 DataSauce is an extension of your marketing team. Tell us your goals or KPIs, and we've got the tools, experience, expertise AND contacts to get you growth like you've never seen 🚀 This applies to a wide range of verticals. We've worked on heaps of accounts – ranging from fashion to food to finance to festivals; DTC to B2B to events and real estate! Sound too good to be true? 👀 Check out some case studies below ⤵️
5.0 (6)
Elite Partner
Dedication Agents

Dedication Agents

Dedication Agents is a managed customer service for E-commerce brands of all sizes because of its unique ability to scale up and down as the merchant’s business continues to evolve. Built by a team obsessed with servicing customers, we have spent over 7 years and hundreds of thousands of dollars on building and running customer support for over 30 e-commerce brands in order to come up with the perfect formula on how customer support should be operated for an online store. Our team specializes in working with stores hosted on Shopify and Magento, leveraging Gorgias as their help desk. Our staff come pre-trained ready to work which means onboarding a store typically takes us around 48 hours. We take on as much or as little is required to manage a merchant’s customer support: from setting up policies and automations for the store to managing customer orders, communicating with shipping companies, and ensuring refunds and chargebacks are managed efficiently, our team functions as the end to end support a E-commerce owner needs so that they can focus on other elements of their business.
5.0 (5)
Elite Partner
Chatdesk

Chatdesk

Supercharge your social media sales and customer support. Chatdesk uses AI and US-based experts to help ecommerce brands deliver 1:1 customer engagement. We turn comments and tickets into sales across your social media channels, email, chat, and SMS. Leading brands choose Chatdesk Chatdesk resolves millions of tickets for brands like Olaplex, SheaMoisture, ScotchPorter, Grown Alchemist, Andie Swim, Thinx, SAXX, Mars, Fable, and Brightland. Our clients report results like: • 15%+ lift in conversion on social ads • 70%+ reduction in response times • 90%+ customer satisfaction scores • 400% ROI on 1:1 retention messages • 1000+ hours saved per year with automatic tagging and insights Turn support tickets into sales Provide exceptional support 24/7 with pay-per-ticket coverage. Our US-based experts answer pre-sale and post-sale questions with your voice and policies. Engage, convert, and moderate on social Build your audience with 1:1 organic outreach on relevant posts. We reply to comments and questions to drive sales and protect your brand by hiding harmful comments. Retain (and win back) customers Drive customer loyalty and repeat orders. These aren’t your average email or SMS campaigns — they’re truly 1:1. Generated by AI. Reviewed by experts.
5.0 (1)
Elite Partner
Influx

Influx

Influx builds flexible support teams to deliver consistently high-quality customer experiences. Scale up fast with 24/7 teams working on demand. Hire a complete operation that grows with you and improves automatically.
4.9 (7)
Elite Partner
Simplr

Simplr

At Simplr, our mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Simplr is a customer service outsourcing company offering top-notch, flexible and affordable contact center solutions for premium brands without the sneaky practices of the old school BPOs/offshore call centers. We support pre-sale, post-sale and sales support for email, chat, SMS and other inbound channels and are compatible with most help desks and billing/shipping platforms. Simplr helps brands like YETI, Allbirds, and Steve Madden: - Increase Revenue: drive more conversions and provide experiences that drive more repurchases - Improve Customer Satisfaction: provide rapid responses and top-notch resolutions that turn customers into fans - Engage Customers: 24/7/365 - Decrease Resource Planning: always be ready, without the arduous preparation and forecasting - Eliminate Inefficiencies: choose what’s best for customers, without breaking the bank
(0)
Elite Partner
eHouse Studio

eHouse Studio

eHouse Studio is a customer-first eCommerce agency, combining the best of UX design, technology and analytics to create sites that shoppers love, and retention tactics that keep them coming back. We use focused strategy, creative design, & innovative technology to make beautiful, meaningful eCommerce experiences on Shopify Plus. It’s kind of our thing. We know that every business is different, each with a unique set of needs and challenges. We specialize in helping brands of all sizes evolve their eCommerce solutions to more effectively connect with customers and more efficiently streamline operations. From platform migration to subscription integration to conversion rate optimization — if you're looking for a dedicated eCommerce agency partner that really knows their stuff, you've come to the right place! We use focused strategy, creative design, & innovative technology to make beautiful, meaningful eCommerce experiences on Shopify Plus. It’s kind of our thing. We know that every business is different, each with a unique set of needs and challenges. We specialize in helping brands of all sizes evolve their eCommerce solutions to more effectively connect with customers and more efficiently streamline operations. From platform migration to subscription integration to conversion rate optimization — if you're looking for a dedicated eCommerce agency partner that really knows their stuff, you've come to the right place!
(0)
Elite Partner
Overdose Digital

Overdose Digital

Complete Commerce. Integrated Agility. We envisaged a global Digital Commerce Anti-Agency with enterprise capability, underpinned with startup hustle… working in accountable partnerships, focused on delivering accelerated results through bespoke strategies and deep service integration. We call this Complete Commerce. Since our incorporation in 2016, Overdose has grown out to a family of 450+ commerce professionals, with industry-defining capability across Strategy, Experience, Technology, Marketing, Search, Data & Insights. We don’t sell solutions. We produce business outcomes. Break the rules. Think bigger. Get sh*t done.
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Elite Partner
iamota

iamota

With over ten years of deep ecommerce experience and a Shopify Plus Partnership dating back to 2018, iamota is a boutique agency that helps enterprise merchants succeed on Shopify Plus. We’re 100% focussed on Shopify Plus and help with rethemes, subscriptions, migrations and ongoing enhance + optimize programs. We love merchants and brands in the Health & Beauty, Performance Apparel, Sports & Recreation, Health & Wellness, and Pet Care spaces.
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