Partner
CertainlyCX
Columbus, OH, United States of America
Budget
- $0-$500
- $500-$2000
- $2000-$5000
- $5000+
eCommerce Platforms
- Shopify
- Shopify Plus
- Magento 2
- BigCommerce
- Other
Location/Region
- Asia Pacific
- Canada
- France
- India
- Mexico
- South America
- United States
- United Kingdom
Services
- Gorgias Onboarding
- Gorgias Implementation and Optimization
- Customer Support Outsourcing
- Customer Support Strategy
- Platform Migration
- System Integration
About CertainlyCX
CertainlyCX is a women-owned business with extensive experience building and managing exceptional teams, from start-ups to mature eCommerce companies.
We know if you could talk with every customer, you would, but we are certainly the best option as your business grows. Certainly provides your customers consistent, high-quality red carpet care using your brand voice, email, phone, chat, SMS, and social media.
Reviews
Write a review
Certainly CX is awesome
Sep 01, 2023
Johanna Alvarado, Treecard
Choosing a BPO can be a little daunting and I am so glad, we decided to go with Certainly CX. They exceeded our expectations with a super fast ramp up of their team and the outstanding quality of support they provide. The leadership team at Certainly CX are reliable partner and consultants in all things support. The Certainly CX agents are pros with a customer centric mindset. Certainly excels providing support in an ever changing startup environment, providing the flexibility needed.
5 Stars for CertainlyCX!
Nov 10, 2022
Betsy Eppinger, Anna Beck
CertainlyCX has been incredible to work with! They've been efficient, and supportive, and have listened to all of our needs. We can't sing their praises enough!
Amazing Partners
Nov 09, 2022
Gabriella Johnson, Anna Beck
CertainlyCX is an amazing partner. Their team is supportive and provides excellent services. They have helped us scale our CX team effortlessly!