Supercharge your social media sales and customer support.

Chatdesk uses AI and US-based experts to help ecommerce brands deliver 1:1 customer engagement. We turn comments and tickets into sales across your social media channels, email, chat, and SMS.

Leading brands choose Chatdesk

Chatdesk resolves millions of tickets for brands like Olaplex, SheaMoisture, ScotchPorter, Grown Alchemist, Andie Swim, Thinx, SAXX, Mars, Fable, and Brightland.

Our clients report results like:

• 15%+ lift in conversion on social ads
• 70%+ reduction in response times
• 90%+ customer satisfaction scores
• 400% ROI on 1:1 retention messages
• 1000+ hours saved per year with automatic tagging and insights

Turn support tickets into sales

Provide exceptional support 24/7 with pay-per-ticket coverage. Our US-based experts answer pre-sale and post-sale questions with your voice and policies.

Engage, convert, and moderate on social

Build your audience with 1:1 organic outreach on relevant posts. We reply to comments and questions to drive sales and protect your brand by hiding harmful comments.

Retain (and win back) customers

Drive customer loyalty and repeat orders. These aren’t your average email or SMS campaigns — they’re truly 1:1. Generated by AI. Reviewed by experts.