C(x)atalyze is the first ever Un-BPO (UPO). We are changing the way customer service partnerships are defined.
How?
- Unlike every other BPO, we put your goals first. That means being Gorgias experts, using automations wherever we can, embracing AI, and building a proactive customer service environment to maximize the ROI from your customer service agents
- We hire the best talent, PERIOD. All of our agents love CX, and they all speak incredible English. If they do not speak incredible English, they do not work at C(x)atalyze
- We treat our talent amazing so you can keep your talent longer-term