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Partner

ebusiness pros

Austin, TX, United States of America
5.0 (2)
Budget
  • $0-$500
  • $500-$2000
  • $2000-$5000
eCommerce Platforms
  • Shopify
  • Shopify Plus
  • BigCommerce
  • Other
Location/Region
  • Canada
  • United States
  • United Kingdom
Services
  • Gorgias Onboarding
  • Gorgias Implementation and Optimization

About ebusiness pros

Get expert help to evolve your ecommerce marketing and customer service.

Independent, direct-to-consumer brands have turned to us since 2000 to get better at ebusiness. We’ll help you level up your people and systems to a new standard.

Our Attuned Marketer and Attuned CX programs ground our results with clients, yielding sales growth rates among the Top 1% of Shopify merchants in 2020.

Maybe you’re new to selling online, or your old system isn’t keeping up? We’ll help you build, or rebuild, your ebusiness.

We work to improve the income side, the people and parts that talk to customers. It’d be incomplete to say we’re a marketing firm. We believe your next order may just as likely come from an existing customer rather than a new prospect. Or it ought to!

So we prioritize customer service, the relationship that extends after the purchase. Some call this ‘CX’ for Customer Experience. Regardless, we’ve learned costs go down, and profit goes up, when you build a long-term customer
Reviews
5.0 (2)
Write a review
Our trusted co-pilot
5.0
Jul 13, 2021
R. Prest
We picked Gorgias to help us get caught up on how our customer service team replied to emails for our Shopify store. It's done that, then turned out to be good at much more. Gorgias handles our incoming voice mails, social media messages, and marketplace emails. And now chat. Our co-pilot in figuring this out and then upgrading our customer service dept has been ebusinesspros.com. They've really helped us optimize our systems and develop our people. With our new efficiencies and good results, I can delay hiring more people for our customer service team.
A lovely combination of wisdom, patience, & kindness
5.0
Jul 09, 2021
Tanner Jobe
Patrick and Angela of ebusiness pros were instrumental in helping us find a customer service solution that not only made sense for our business but pushed us to grow. They took the time to patiently help us explore all the options and provided the expertise to help us decide which would be best for our specific use case. Next, they helped us setup and implement the software and system providing useful tips and tricks along the way, making sure we were properly educated on best practices. We could not be happier with the level of professionalism and service we received from ebusiness pros.