Equinox Agents

Equinox Agents is the leading provider of 24/7 live chat teams for support and sales for eCommerce and software companies with more than 25 employees. We will help you increase conversions and lower your churn while spending much less. Equinox is HIPAA, GDPR, ISO 27001 compliant and has completed over 1 million high-quality chat conversations.

We are passionate about helping businesses deliver personalized human interactions through the entire customer journey at scale. Unlike your in-house teams who may need to handle communication via multiple channels, we deliver the same or better quality at a drastically reduced cost given our laser focus on the chat experience. Unlike global outsourced body shops, we have high-quality dedicated technical teams that only work with eCommerce and Software companies.