Back to Directory
Partner

Noctua Systems

Seattle, WA, United States of America
5.0 (2)
Budget
  • $0-$500
  • $2000-$5000
  • $5000+
eCommerce Platforms
  • Shopify
  • Shopify Plus
Location/Region
  • Australia
  • Canada
  • New Zealand
  • United Kingdom
  • United States
Services
  • Gorgias Implementation and Optimization
  • Customer Support Strategy

About Noctua Systems

At Noctua Systems, we help your eCommerce business grow quickly & sustainably. We do this through business technology centered on Shopify, Gorgias, & a broad array of marketing & advertising tools. Our founder Mark Hardy reported to the SVP of Amazon's Prime Program and launched his own team 5 years ago, bringing with him a deep understanding of eCommerce best practices.

We manage the eCommerce stores of some of the world's most popular music artist and influencer brands, as well as several retail and subscription based businesses.

We start with the basics, helping fledgling businesses build their first customer service team and marketing automations. We shine with larger businesses, strategizing & executing major revenue driving campaigns, and through implementing modern tech tools which support exponential growth.

Contact us to see how we can help take your business to the next level!

Reviews
5.0 (2)
Write a review
Turned our customer service around
5.0
Jan 12, 2023
Absolutely outstanding work. Jack of all trades and an absolute pro. Really upgraded my ten plus clients work load. Customer service system & operations. Taking an Enterprise Zendesk plan receiving 50k plus tickets per month into a 90% 24hr SLA, 30% within one hour reply time, master machine.
Very helpful in training
5.0
Jan 10, 2023
Mark was very helpful in getting us setup in Gorgias. Thanks!