Directory/Aventus
Aventus

Aventus

Partner & Services Certified
Charleston, South Carolina, United States
  • Premier & Services Certified
1 certification
  • 1
    Gorgias Automate Certified
Budget
  • $500-$2000
  • $2000-$5000
  • $5000+
eCommerce Platforms
  • Shopify
  • Shopify Plus
  • Magento 2
  • BigCommerce
  • Other
Location/Region
  • Canada
  • Mexico
  • South America
  • United Kingdom
  • United States
Services
  • Gorgias Onboarding
  • Gorgias Implementation and Optimization
  • Customer Support Outsourcing
  • Customer Support Strategy
  • Ecommerce Growth Strategy
Language
  • English
  • French
  • Spanish

Aventus is a certified Gorgias partner

Aventus is an innovative customer experience partner trusted by brands of all sizes. We don’t just manage your customer service, we transform it into a powerful, revenue-generating engine that fuels loyalty, retention, and growth.

With a blend of domestic, nearshore, and offshore agents in addition to AI agents, Aventus delivers seamless, omnichannel support across Voice, Live Chat, Email/Ticket, SMS, and Social Media. Whether you need a single dedicated agent or a full-scale team, our team is eager to elevate your customer experience.

At Aventus, you gain more than just agents. You gain a passionate team of CX professionals committed to your brand’s success. From quality assurance audits and tech stack optimization to scalable staffing solutions during peak periods, we manage every aspect of the customer journey with precision and care.

Your goals are our mission. When you succeed, we succeed.

Clients

Burt's Bees Baby
Obvi
Taos Footwear
Golf Wang
NuFace
Bala
Reviews
5
26 reviews

Incredible Outsourcing Partner

Josh built an amazing call center, I cannot thank them enough for all that they have done. Very hands off for us and their operations team is well equipped to manage the entire process. We trust them with managing the entire part of our customer service. When we have monthly check ins they have always performed above our set KPIs. They are extremely well versed in all of our tech stack, including new migrations we have made. Anyone not using Aventus, is making a huge mistake. 10/10

THE BEST !!!

Aventus is hands down the best contact center in the DTC Space. We’ve been working closely with their team to help optimize our help desk platform (Gorgias), and our support channels. Our Customer Experience has been vastly elevated as a result of our partnership with Aventus. Would highly recommend them to any brand.

This company helped us grow quickly

Amazing company, customer service is one of the best I've ever met. Highly recommended for companies.

Great to work with

I’ve been using Aventus since 2017, the client success team I work with have been instrumental in our growth at juice my ride. I can’t think of anyone else I’d want to do business with.

Do Business with Great People

The people behind Aventus are extremely hardworking, knowledgeable and execute at a high level. Their communication skills are top notch.