Directory/CertainlyCX
CertainlyCX

CertainlyCX

Partner
Columbus, Ohio, United States
Contact
Write a review
Budget
  • $0-$500
  • $500-$2000
  • $2000-$5000
  • $5000+
eCommerce Platforms
  • Shopify
  • Shopify Plus
  • Magento 2
  • BigCommerce
  • Other
Location/Region
  • Asia Pacific
  • Canada
  • France
  • India
  • Mexico
Services
  • Gorgias Onboarding
  • Gorgias Implementation and Optimization
  • Customer Support Outsourcing
  • Customer Support Strategy
  • Platform Migration

CertainlyCX is a certified Gorgias partner

CertainlyCX is a women-owned business with extensive experience building and managing exceptional teams, from start-ups to mature eCommerce companies.

We know if you could talk with every customer, you would, but we are certainly the best option as your business grows. Certainly provides your customers consistent, high-quality red carpet care using your brand voice, email, phone, chat, SMS, and social media. 

Reviews
5
3 reviews

Certainly CX is awesome

Choosing a BPO can be a little daunting and I am so glad, we decided to go with Certainly CX. They exceeded our expectations with a super fast ramp up of their team and the outstanding quality of support they provide. The leadership team at Certainly CX are reliable partner and consultants in all things support. The Certainly CX agents are pros with a customer centric mindset. Certainly excels providing support in an ever changing startup environment, providing the flexibility needed.

5 Stars for CertainlyCX!

CertainlyCX has been incredible to work with! They've been efficient, and supportive, and have listened to all of our needs. We can't sing their praises enough!

Amazing Partners

CertainlyCX is an amazing partner. Their team is supportive and provides excellent services. They have helped us scale our CX team effortlessly!