custo.tech is the world’s first agency fully specialized in Gorgias, helping ecommerce brands scale CX through automation 🤖, conversion 🛒, and retention 🔁.
We combine technical execution with CX consulting to turn support into a growth engine. With over 100 projects delivered and 10+ years in digital support, we bring deep industry know-how.
Our bilingual teams in Barcelona and Buenos Aires offer full setup, AI Agent training, and BPO coverage.
Official Gorgias partners 🥇 awarded Best European Partner 2024
Perfect service & reliable partner
We've been partnering with Custo.Tech for the last 2 years in several Shopify Projects. Their expertise in Gorgias is making the difference for our merchants. Custo.tech takes care of all the tasks related to setup, integrations and automations around Gorgias.
Fantastic!
With CT they unified all our support channels inside Gorgias, creating a single source of truth for our CX. They implemented the exact rules and macros our business needed, fully synchronized with Shopify. This setup not only improved efficiency but turned support into a measurable revenue channel. A highly strategic Gorgias partner that truly understands ecommerce operations.
A smooth migration of tickets.
Led our migration from Zendesk to Gorgias and completely transformed our support operations. With Gorgias AI Agent, we automated over 40% of our support volume, cutting costs and freeing up our team. More importantly, support became a revenue driver, generating sales directly from customer conversations. A true Gorgias expert team that delivers real CX and business impact.