Vear
Partner
New York, New York, United States
We combine technology, e-commerce industry experience, and process oriented mindsets to: increase efficiency, increase productivity, decrease costs, and decrease human error.
We specialize in auditing, optimizing, and implementing your backend operations tech stack to guide your growth.
Our Founder and Lead Consultant Joseph is a Gorgias expert. He has experience migrating brands from Zendesk to Gorgias, implementing complex integrations, setting up help centers, writing SOPs, and creating plans to increase first response time/decrease resolution time.