Partner
Support M8
Sydney, Australia
Budget
- $500-$2000
- $2000-$5000
- $5000+
eCommerce Platforms
- Shopify
- Shopify Plus
- Magento 2
- BigCommerce
Location/Region
- Australia
- New Zealand
Services
- Gorgias Onboarding
- Gorgias Implementation and Optimization
- Customer Support Outsourcing
Language
- English
About Support M8
Support M8 provides high-quality support to manage your customer support across all channels. Our agents are trained to act as an extension of your business, whilst also driving revenue through your support channels.
We are also 'Gorgias Managed Services Certified', meaning we can onboard, manage and maintain Gorgias accounts.
We only work with D2C eCommerce brands, and we specialise in Gorgias specifically.
Reviews
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Easy to work with
May 06, 2024
Jasper was easy to work with. He set up some automations for us, of really repetitive customer enquires. Freeing up time for our customer service team.
Responsive, Fast & VERY Efficient
Apr 22, 2024
Jasper and his team at Support M8 helped us automate a lot of our manual processes and get the best out of Gorgias - this is absolutely essential for a small business that is short on time and resources. Highly reccomend their services and I wouldn't think of going anywhere else. Thanks guys!
Highly recommend
Apr 19, 2024
Great understanding of the platform overall.
Onboarding was relatively simple and nothing but positive things to say.
Really helped our small but mighty team during busy sales periods.
Support M8 is a great solution for any business needing CX support or Gorgias management.
Fabulous experience and highly recommend
Aug 24, 2023
Thanks to the team at Support M8, we’ve been able to streamline and greatly improve the service level and response time to our customers. Support M8 is in regular contact with us and does a stellar job overseeing our VA from behind the scenes to limit the impact on our time. Overall, it’s been a fabulous experience and highly recommend Support M8 to outsource your customer service.