SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant solutions, SupportYourApp delivers a smart alternative to traditional providers. This enables our clients to reduce operational costs, boost CSAT, and focus on growing their business while we manage their support.

We have experience providing customer care outsourcing services to 250+ clients in more than 30 countries across SaaS, healthcare, fintech, eCommerce, gaming, retail, and other industries. 

Companies like MacPaw, Whitebit, Softorino, and Happeo choose to work with us.

Why Companies Outsource Their Customer Support to Us:

• Over 16 years of experience
• Over 1300 professionals on a team
• Over 60 operational languages
• PCI/DSS Certified Level L1 and Level L2 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills

How We Deliver Exceptional Customer Service Support:

• We provide round-the-clock B2C and B2B customer service across multiple channels
• Our flexible, scalable teams are tailored to your business needs
• AI technology helps us deliver faster responses

We Offer a Wide Range of Services, Including: 

• Customer support (Front desk, Tier 1)
• Technical support services (Tier 1-3)
• IT support services
• Social media customer services
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC & ID verification
• Data annotation

Our cost-effective support solutions have helped our clients achieve up to 115% in annual savings. By combining AI technology with expert human consultants, we have enabled 3.4x faster response times.

Whether it’s live chat, or email, or call center outsourcing, we don’t believe in one-size-fits-all solutions. Instead, we take a personalized approach, recognizing that every client has unique business needs. Our team creates a tailored plan designed to address those needs and support our clients in reaching their goals.

We support. You grow. AI scales it all.