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Elite & Services Certified

TalentPop

Costa Mesa, CA, United States of America
5.0 (37)
Elite & Services Certified
Budget
  • $0-$500
  • $500-$2000
  • $2000-$5000
  • $5000+
eCommerce Platforms
  • Shopify
  • Shopify Plus
Location/Region
  • Canada
  • Mexico
  • South America
  • United States
Services
  • Gorgias Onboarding
  • Gorgias Implementation and Optimization
  • Customer Support Outsourcing
  • Customer Support Strategy
  • Platform Migration
  • System Integration
  • Influencer Marketing
Language
  • English

About TalentPop

TalentPop helps fast growing e-commerce businesses manage their customer service for them by pairing together businesses with dependable, trustworthy talent for as low as $6 an hour.

As a Los Angeles based Customer Service Management Agency, our goal is to turn your customer service from a cost center to a profit generator.

By working with TalentPop you get access to both your dedicated customer service agent as well as your Customer Success Manager that’s here to assist you with on-boarding your agent, re-developing your customer service process and also building out your automations and macros on Gorgias to provide your customers with the best level of customer service that we can.

Reviews
5.0 (37)
Write a review
Great Service!
5.0
May 06, 2024
Eric Wilkson, Versa Tables
We've had a such a great experience working with TalentPop. We had a difficult time managing our CS internally and needed a solution. TalentPop offered us great agents and had us operational in a very short time at a fraction of the cost we were running. Highly recommend!
Excellent team!
5.0
May 03, 2024
Hannah Bode
Have only great things to say about the team over at TalentPop. We've been extremely happy with their service and their agents have taken our Customer Support experience to a different level. Amazing team to work with!
Great Value and Professional!
5.0
May 03, 2024
Steven Lourey, BrewedbyHand
We were quite excited for TalentPop to join our team initially but we did not expect their team to go above and beyond as they have. Great experience working with our CSM and provided highly skilled agents who required little to no training. I highly recommend TalentPop. Exceptional service.
Awesome Agents!
5.0
May 03, 2024
Kyle Wittman, Yina
TalentPop has given us a great team to work with. Our internal members have peace of mind knowing they are able to tackle the tasks we give them. Such an amazing group to work with. Grateful for our agents.
Great team and company!
5.0
Apr 30, 2024
Kelly Hanes, Friddles
Our team hasn't looked back since onboarding our 2 amazing agents. Cannot speak highly enough of how they've assisted our team not only with CS but have taken to helping us with administration work. We don't know where we would be without their help!
Thank you TalentPop!
5.0
Apr 30, 2024
Dani Tong
TalentPop has helped us a great deal with our agents. They've surpassed expectation on every level! Our agents are viewed as apart of our team and have helped us tremendously with our customer experience!