The Nest by Webhelp is an outsourced customer experience (CX) program designed to help start-ups and fast-growth companies differentiate themselves, scale up their team and improve their CX operations, quickly and simply.

Put simply, we’re where you need us, when you need us.

The Nest offers a wide variety of services, all of which are customized to the client’s individual needs and available 24/7, including:

• Omnichannel Customer Service (customer care, community management, technical support…)
• B2B & B2C Sales Support (from acquisition to customer retention)
• Regulated, KYC & Payment Services (marketplace payment services, credit management, KYC…)
• Platform Management & Digital Content Services (Content moderation and management, Data annotation, Digital activation…)

Thanks to our dedicated outsourcing model focused on agility and flexibility, we already support the growth of some of the world’s most exciting companies (Ankorstore, Lydia, Swile, Cowboy, Dream Games...) on all their CX topics and in +80 languages, with experts dedicated to their brand in more than 60 countries around the world.

The Nest clients also have access to our Community, offering business development, CX insights and guidance to enable start-ups to grow and succeed in their marketplace.