vlbpo - Gorgias Service Partner Directory

About vlbpo

vlbpo is a nearshore outsourcing partner. We give clients the flexibility, responsiveness and creativity needed to navigate today’s customer experience challenges with peace of mind.

Through our BPO outsourcing services, we offer the best of nearshore, offshore, and work-at-home solutions for all your needs, using robust and cost-effective delivery models that give your business a competitive edge.

What truly sets us apart is the way we partner with our clients to deliver service that is flexible and customized to each client’s industry and unique needs. We’re helping businesses across the globe to fulfill their customer support needs by providing a fully managed and structured Support/ Team for some of the best prices currently.

Clients

Reviews

5.0 (5)

Write a review

Excellent Customer Service

5.0

Aug 14, 2023

Catrina Johnson, Proozy

I have been working with VLBPO and their agents for three and a half months. The onboarding process was smooth and easy. Earl took the time to listen to what we needed and accommodated every request. The agents are professional, patient and polite. They also had prior experience with a lot of the applications we were already using like Shopify, Gorgias, and Goggle docs. We took four days to train them, and on the fifth day, they were already responding to customer inquiries via email.

They Help Nun Profits :)

5.0

Mar 13, 2023

Kunal Gulati, Kids In the Game

The team has been amazing we have just passed out 2-year mark and I am happy to recommend vlbpo to anyone looking to outsource their customer service.

Great experience! We are not 4 years with vlbpo

5.0

Mar 13, 2023

Sumit Agarwal, Zyter technology

Earl is an outstanding business executive, outsourcing, and BPO specialist who can truly help you catapult your business to the next level. Absolutely love working with him and his team. They were quick, and delivered exactly the results we expected. So if you need to outsource some of your key business processes and need a specialist whom you can count on, then don't hesitate to work with Earl and his team at VLBPO!"

Best all in one customer service solution!!!

5.0

Mar 03, 2023

David Charles

Earl and his team did wonders for my company. We started with a team of 6 just taking calls now we have a 25-member team with full processes, policies, and procedures in place all created by vlbpo. I would recommend them for your project they are true to their word.

The best there is!

5.0

Mar 01, 2023

Hess Williams

EXCEPTIONAL WORK!!!!! from Earl and his team! They set up and manage our support and customer engagements from start to finish! They are experts! We cannot say enough about how VLBPO has helped us through a difficult time in our company. We would defiantly recommend hiring them for your project!