We are a consulting and service implementation agency that's dedicated to helping your company deepen its relationship with your customers. We're help desk superheroes and Gorgias is—without a doubt—our favorite help desk for fast-growing e-commerce businesses. Whether it's a help desk audit, assistance getting started, a custom integration, or training—we're here for you and your team!
RidgelineRemote is our full-service solutions group, complementing our consulting work with customer service/support and sales team members.
Outstanding Company
Ridgeline agency has been an amazing support system for our company. Their professionalism and expertise has equipped us to excel in providing our customers with top quality service. We are truly thankful for their support and guidance and would highly recommend their services!
They are all professional and helped us in learning about Gorgias
Ridgeline agency helped us in setting up our Gorgias professionally. After setting up Gorgias, they also extended help whenever we are in need of help like setting new rules and etc. Overall, they have helped us improve our customer service a lot. Highly recommended!
The best we've worked with
Always a pleasure to work with. They are professional, creative, very knowledgable in their industry, and great with deadlines. Highly recommended.
Exceptional, Invaluable, Outstanding - HIGHLY RECOMMEND
We have been working with the Ridgeline team for several months and our experience has been like something out of a dream. The Ridgeline team is professional, personable, and detailed - consistently delivering high quality work, and always going above and beyond expectations. Our customers reviews consistently mention how incredible our support team is. We cannot thank them enough for the value they have brought to our business. I HIGHLY recommend the Ridgeline team.
Key part of our business
We love working with Ridgeline for everything Gorgias and C.S.-related at Fashionkind. Ridgeline's team is deeply knowledgeable about each feature of the help desk--especially rules and automation. They're also very responsive and we feel like we can reach out to them whenever we need. I'd highly recommend them.