We are a consulting and service implementation agency that's dedicated to helping your company deepen its relationship with your customers. We're help desk superheroes and Gorgias is—without a doubt—our favorite help desk for fast-growing e-commerce businesses. Whether it's a help desk audit, assistance getting started, a custom integration, or training—we're here for you and your team!
RidgelineRemote is our full-service solutions group, complementing our consulting work with customer service/support and sales team members.
Lifesavers!
Robert and his team have truly been lifesavers for our company. We are deeply involved with our customers, and Robert and his team have enabled this involvement to be as automated as possible to increase efficiencies while maintaining a personal connection and touch. Could not recommend them more!
AMAZING!!!
Have I told you all recently how much I appreciate you all? Truly! I love that I can just throw something at you all and you catch it and turn it into something beautiful. Your expertise in your field is incredible and I would highly HIGHLY recommend Ridgeline to absolutely anyone, ever. Your work has been immeasurably valuable to me and my team and we honestly, could not have done this without all of you. THANK YOU THANK YOU!!!
Great Agency! Highly Recommend
We've really enjoyed working with Ridgeline. From the onboarding process to daily execution, the experience has been exceptional. Customer service is one of the most important aspects of our business and they have been able to deliver a great experience while helping us create and implement best practices. They are also very knowledgeable when it comes to Gorgias, Shopify and some of the other software that we use. They've helped us integrate them and optimize way we use each.
Ridgeline excels the costumer service and delivers a highly productive Gorgias.
We are an small boutique hotel with many inquiries through many channels, we found Ridgeline who proposed Gorgias, the product adaptation was implemented with a high degree of professionalism and results are very satisfactory since costumers know are searching for prompt and complete answers, the implemented parameters and algorithms have resulted in more sales and happier costumers.
Literally my best business investment ever
I don’t know how we would survive without the incredibly talented, motivated, and kind humans at Ridgeline. I have the utmost confidence in their timely, on-brand interactions with my customers. I wish I would have found them sooner!